What does Home Care Pulse Certified™ Trusted Provider mean to you?
Trusted Providers have proven their commitment to their clients’ satisfaction by enrolling in the Home Care Pulse® Quality Management Program. Trusted Providers use Home Care Pulse to gather your feedback so they can meet your needs and improve their service.This means that you have a say in the quality of care you receive and the quality of life that you experience. Trusted Providers are dedicated to listing to you. You will have the opportunity to give feedback to your provider through brief phone interviews performed third-party by professionals at Home Care Pulse.
Why Choose a Home Care Pulse Certified Trusted Provider?
When you choose a Home Care Pulse Certified Trusted Provider, you can be confident you are choosing the right home care agency for you and your family.
Every agency certified as a Trusted Provider is committed to you and your family’s satisfaction. They are actively gathering feedback from their clients each month through personal phone interviews conducted by Home Care Pulse.
As a client of a Home Care Pulse Certified Trusted Provider, your feedback will also be an important part of your agency’s quality assurance, helping them better care for your needs.
Who is Home Care Pulse?
Home Care Pulse is the leading quality assurance firm for in-home senior care, and our passion is helping providers give the best care and work environment.
We gather third-party quality and satisfaction research for hundreds of home care providers across North America. We conduct this research in-house through personal phone interviews by trained professionals.
As part of our Satisfaction Management Program, our certification and awards are based on client and caregiver satisfaction scores. This means you can trust the providers we certify as Home Care Pulse Certified Trusted Providers.